Email support
The official support address for crochetgenerator.app is [email protected]. Use the email address connected to your CrochetAI account when contacting us about account access, plan status, billing, or a refund so we can locate the correct record.
Response times can vary with request volume. Sending one complete message with the relevant details is usually more helpful than sending several separate messages.
Technical support
For a pattern generation problem, include your browser name and version, device type, prompt text, approximate time, and the exact error message. Explain what you expected and what happened.
A screenshot of the pattern result, 3D preview, or error state is often enough to begin troubleshooting. Please remove personal or confidential information before sending it.
Billing and refund questions
For billing help, include the account email, plan name, purchase date, and transaction reference. Never email your password, complete payment-card number, card security code, or bank login. Refund requests are reviewed under the Refund Policy.
Privacy, data, and account requests
Use the subject line Privacy Request when asking to access, correct, or delete eligible account information. We may need to verify that you control the relevant account before acting. Some billing, fraud-prevention, security, or legal records may need to be retained as explained in the Privacy Policy.
Security reports
If you believe you found a security issue affecting crochetgenerator.app or api.crochetgenerator.app, include clear reproduction steps, the affected URL or feature, potential impact, and any safe supporting evidence. Please do not access other users' data, disrupt the service, or publish sensitive details before we have had a reasonable opportunity to investigate.
Business identity
Website: crochetgenerator.app. Product: CrochetAI. Support team: [email protected].
CrochetAI is an independent product and is not affiliated with or endorsed by Google, Apple, OpenAI, or any yarn, hook, or craft brand.